frequently asked questions
The 24 month warranty is the minimum warranty period for most of our products. If you wish to extend the warranty, this is possible at an additional cost. You can extend the warranty for up to 60 months.
You can increase the basic parameters for each product by clicking on the "Increase parameters" option. If the increase offered for you is not enough, contact us for information about a higher upgrade. We will check the technical possibilities of increasing the product parameters and together we will come up with something certain.
We will be happy to advise you on the selection and select a product suitable for your needs. You can either contact our dealers directly in your city, write us an e-mail at info@techsavers.sk or contact us at the chat room when we are online.
The easiest way is to take the purchased product directly to the preferred seller you have chosen in the ordering process. You have 14 days to return it.
When purchasing our products, you also selected a preferred dealer in your area during the ordering process. The easiest way is to take the damaged device directly to the store. If, by chance, you are not close to the selected dealer, we can of course resolve the complaint remotely. In this case, contact us, we will certainly find a suitable solution to your situation.
All our devices have an automatically installed operating system and are ready for immediate use. The type of operating system is listed in the parameters of each product.
The power cable is always part of the packaging of our products. You automatically have a mouse and keyboard in the package for each PC. The monitors also come with a VGA cable.
We pack the products in a stylish package made of recyclable materials.
Despite the import from abroad, we can adapt the language of the equipment to your requirement.
AS NEW = Devices in AS NEW condition are truly like new. They are in 100% technical condition with minimal to no cosmetic defects. The display is free of scratches and stains.
VERY GOOD = Even devices in VERY GOOD condition are 100% functional, however there may be more visible signs of use in the form of minor scratches, but these are usually on the back and side of the device. Such small scratches can also be found on the display. However, these defects are almost invisible when the display is on.
FAIR = The last state is FAIR, where all devices are also 100% functional, but the bodies and displays of the devices here bear more significant and visible signs of wear, which do not in any way interfere with their usability. Detailed photos of the product can be found in the gallery by clicking on the button "choose from the gallery" under the price - you can order the suitable piece directly there.
AS NEW = Monitors in AS NEW condition are truly like brand new. They are in 100% technical condition with minimal to no cosmetic defects. The display is free of scratches and stains.
VERY GOOD = A monitor in VERY GOOD condition may have minimal cosmetic defects on the display. The device is 100% functional and when the display is on, no scratches or a burned-out spots are visible.
FAIR = A monitor in FAIR condition may have slightly more visible cosmetic defects on the display. The device is still 100% functional and these defects are hardly visible when the display is on. Detailed photos of the product can be found in the gallery by clicking on the button "choose from the gallery" under the price - you can order the suitable item there.
AS NEW = The devices in the condition AS NEW are in 100% condition, with minimal and minor scratches on the body. The display is without any defects. Overall, the device is 100% functional.
VERY GOOD = Even devices in VERY GOOD condition are fully functional. However, the bodies of refurbished devices in this condition show more visible signs of use. In the same way, minimal defects can also occur on the display, but they are almost invisible when the display is switched on.
FAIR = The last aesthetic state is FAIR, where all the devices are also 100% functional, but the devices show more significant and visible signs of wear. However, for absolute transparency, we offer specific photos of errors and defects so that you know exactly what you are getting into.
batteryCARE+ = Notebooks with this label have a new or used battery with more than 80% of its original capacity. 2-year warranty on electronics and 1-year warranty on battery capacity maintenance above 33% of its original capacity.
batteryCARE = Notebooks with this label have a used battery with more than 60% of the original capacity. 2-year warranty for electronics and 1-year warranty to maintain battery capacity above 33% of its original capacity.
If you have no experience with the purchase of our refurbished equipment so far, we understand your concerns. However, every computer undergoes thorough renovation process - we first perform in-depth stress tests. We also send goods for thorough cleaning and polishing. We also modify foreign keyboard of laptops. We categorize battery life. We communicate the condition of each piece of renovated technology in detail and truthfully using the AS NEW, VERY GOOD and FAIR condition grades. We finally pack the products in a stylish package made of recyclable materials. Their price is up to 40 - 60% lower than the original price of the product.
We only buy computer equipment from end customers very exceptionally. But send us your offer to info@techsavers.sk, we will look into it and contact you if you are interested. You can find more information about the purchase here.
Yes, we at techsavers refurbish laptops and computers on demand. However, it depends on the model and condition of your device. We mainly refurbish business and premium lines of laptops and computers. The price for the renovation is also individual and takes into account the difficulty and scope of the renovation. If you are interested in renovating your device, let us know at info@techsavers.sk and don't forget the detailed specifications and photos of your device.
Dear customers and partners, We are constantly working on expanding of our partner network. Currently you can find us in Slovakia, Czech Republic, Hungary and Croatia. For more information contact us at info@techsavers.com
- Online card payment - payment in advance
- Cash on delivery - in cash or by card, according to the possibilities of the courier / seller
- Bank transfer - we will send you all the information by e-mail immediately after placing the order
We are constantly working on expanding of our partner network, but we are currently physically available only in Slovakia, Czech Republic, Hungary and Croatia. Please, for the calculation of the shipping costs outside these countries contact us at info@techsavers.com
We offer almost all of our facilities with a 24-month warranty for individuals and companies. However, the standard warranty can be extended for up to 60 months at an additional cost.
Our product portfolio includes business and premium equipment from renowned companies such as HP, Lenovo, Dell and Fujitsu.
The aesthetic condition of our laptops and computers may vary. We have therefore created four product quality grades that reflect it. However, all of our products are in 100% functional condition, despite the cosmetic signs of previous use.
The computers we renovate and sell comes mainly from the corporate environment of the countries of Northern and Western Europe.
It happens that other companies offer similar computer models at lower prices. However, bear in mind the exact configuration of the device. For example, these machines often do not have an operating system installed, or a localized keyboard. Moreover, the other companies do not achieve the same degree of precision and quality of renovation as in the case of our machines. We are a leader in renovation. Ultimately, other companies may have lower prices, but for objective reasons, which will not please you as a consumer. If you find such a matching product at a lower price in the competition, please let us know (via the form for the specific product)
You can read more about the differences between the processing of the used computer technology in our articles
After complete mechanical cleaning, we replace the necessary components, usually topcover or palmrest. And since the thorough renovation process guarantees a 100% technical condition of the individual components, we will subject each piece to an in-depth stress test. These will help to reveal the actual condition and capacity of the battery.
As the only renovator on the market, we pay special attention to keyboard printing. At the same time, we will remove any signs of previous use from the localized keyboard. Part of the renovation process is the thorough polishing of machines. Thanks to it, you will get a premium piece of renovated equipment in your hands, which is indistinguishable from the new one.
Refurbished information technology is a 100% functional technology, which may have the physical marks of previous use. However, after the renovation process, the product is usually like brand new.
Techsavers Renovators are a community of people who take social responsibility for the environmental impacts caused by discarded computing. We all are techsavers - when buying and renovating, our partners who form our sales network, and also you - the owner of the renovated technology, who know its advantages - the best ratio of price, quality and performance.
AS NEW = Best selling class, guarantees 100% PC appearance and functionality. The product has no cosmetic defects, or they are minimal, easily overlooked to the naked eye. Equivalent to several weeks of use.
VERY GOOD = Devices in VERY GOOD condition are also fully functional. However, the bodies of refurbished devices in this condition show more visible signs of use. Defects are a bit more visible than in LIKE BRAND NEW condition, but they are still minimal and the device is 100% functional.
FAIR = The final aesthetic state is FAIR, where all devices are also 100% functional, but the devices show more significant and visible signs of use. However, for absolute transparency, we offer specific photos of errors and defects so that you know exactly what you are getting into.
AS NEW = The best-selling class, guarantees 100% appearance and functionality of the printer. The device has no cosmetic defects, or they are minimal, easily overlooked by naked eye. Equivalent to several weeks of use.
VERY GOOD = Devices in VERY GOOD condition are also fully functional. However, the bodies of refurbished devices in this condition show more visible signs of use. Defects are a bit more visible than in LIKE BRAND NEW condition, but they are still minimal and the device is 100% functional.
FAIR = The printer is 100% functional, but bears more significant and visible signs of wear on plastic and metal parts. Technically, the device is in 100% condition and after thorough renovation. For absolute transparency, we offer specific photos of errors and defects so that you know exactly what you are getting into.
AS NEW = Devices in AS NEW condition are really like brand new. They are in 100% technical condition with minimal to no cosmetic defects.
VERY GOOD = Even devices in VERY GOOD condition are fully functional. However, the bodies of refurbished devices in this condition show more visible signs of use. In the same way, minimal defects can also occur on the display, but they are almost invisible when the display is switched on.
FAIR = The last state is FAIR, where all devices are also 100% functional, but the bodies and displays of the devices here bear more significant and visible signs of use, which do not in any way interfere with their usability. Detailed photos of the product can be found in the gallery by clicking on the button "choose from the gallery" under the price - you can order the suitable item there.
